Fairview Heights Public Library full logo

Phone: 618-489-2070
Children’s Dept: 618-489-2072
Fax: 618-489-2079
HOURS: 
Mon-Thurs: 9.30am-7.30pm
Fri: 10am-5pm
Sat: 10am-5pm

Hotspot Lending Policy

Mobile Hotspots are available to Fairview Heights Public Library cardholders for checkout. These devices serve as a personal wifi internet service, and allow patrons to go online without having to incur charges for doing so. Tablets, laptops, cell phones and similar electronic devices can be connected to a Hotspot and allow the user to surf the internet without having to use fee-based cellular data service. Up to 10 devices can be connected to one Hotspot. Sprint 4G LTE service coverage is offered. Service is subject to signal strength in the area where the device is taken.

In order to check out a Hotspot, patrons must:

1. Be an adult patron cardholder (age 18+) with a Fairview Heights Public Library card in good standing. Members of other libraries may not check out Hotspot devices at this time.
2. Use his/her own library card at the time of checkout, and present current ID that matches the address on file with the Library. If ID does not match, patron will be required to present additional current documentation to prove Fairview Heights residence.

Patrons may check out one device at a time per residential address for a maximum of three (3) weeks. The Hotspot is not renewable. Holds can be placed on the Hotspot but no specific date can be guaranteed. Devices must be returned directly to a library staff member at the Circulation Desk during normal library business hours. DO NOT RETURN IN THE OUTSIDE OR INSIDE BOOKDROP. Overdue fines are $5.00 per day.

Patrons will be fully responsible for replacement costs of missing or damaged parts to the Hotspot device. In the event that the device is inoperable, loses function or is not returned, cost will be assumed by the patron as follows:

Unreturned/Damaged* Hotspot
*(Damage resulting in the loss of functionality of the Hotspot):
$200.00
Missing/Damaged Power Cable: $15.00
Missing/Damaged Case: $20.00
Device Replacement Processing Fee $5.00

Once the device is one week or more overdue, the wireless service will be discontinued by the Library, shutting off internet access. If the device is not returned within six (6) weeks of check out, the patron will receive a bill for the device that covers parts according to the processing fee schedule outlined above.

Additionally, patrons are reminded that they may not conduct illegal activities when using the device, or engage in any “unacceptable use” as described in the Library’s Computer Use policy.

The library will be closed for renovations Monday, May 4th - Saturday, May 9th. For more informationCLICK HERE!
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